About Our New Website
We’re excited to welcome you to our new website! This update is intended to make future ordering simpler, easier to navigate, and more convenient for our customers.
As part of moving to the new site, account details and order history from previous rental periods were not transferred over. Because of that, information connected to past orders will not appear in the new website account experience.
We understand that this may create a few questions for returning customers, especially around past rental details or return information. If you need help confirming anything from a previous order, our support team is here and happy to help.
Past Orders and Account Details
If you ordered from us during a previous rental period, those past order details will not appear in the new website account experience.
This may include information such as:
- Mailing address
- Hall and room information
- Contact details
- Previous order-related details
If you need help confirming information connected to a prior order, please fill out a support ticket here and a member of our team will help answer any questions you may have.
Returns for Previous Orders
If you are trying to complete a return for a rental from a prior term, view your school's return instructions.
If you are unsure about what information we have on file or need help related to your return, please fill out a support ticket and our team can assist you.
Ordering on the New Website
Placing a new order on the new website is simple!
To place an order:
- Find your school
- View the available products
- Add your item(s) to cart
- Complete checkout
The new website is designed to make future ordering quick and straightforward.
Need Help?
If you need to confirm details from a previous order or have questions about a return, our support team is happy to help.
Please contact us if you need assistance with:
- Mailing address confirmation
- Hall and room details
- Contact information updates
- Return-related questions
- General questions about past rentals
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